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Dynamics 365 Customer Voice  

Dynamics 365 Customer Voice is an enterprise feedback management application you can use to easily keep track of the customer metrics that matter the most to your business. With deep integration from the Dynamics 365 line-of-business applications and built on Microsoft Forms, Dynamics 365 Customer Voice adds rich insights by feeding real-time survey data into customer records. Dynamics 365 Customer Voice provides an easy and friction-free experience, from creating surveys to generating actionable insights based on customer feedback with minimal setup time. It helps you to keep a pulse on what customer’s value and how they view your products and services, so you can rest assured that your data is supported by Microsoft security and compliance policies.

·   Understand your customers to build better experiences.

·   Collect, analyze, and track real-time feedback in an easy-to-use, scalable feedback management solution.

·   Capture feedback immediately across channels with personalized surveys to continuously track customers’ perception of your services and products.

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