Dynamics
365 Customer Voice
Dynamics 365 Customer Voice is an
enterprise feedback management application you can use to easily keep track of
the customer metrics that matter the most to your business. With deep
integration from the Dynamics 365 line-of-business applications and built on
Microsoft Forms, Dynamics 365 Customer Voice adds rich insights by feeding
real-time survey data into customer records. Dynamics 365 Customer Voice
provides an easy and friction-free experience, from creating surveys to
generating actionable insights based on customer feedback with minimal setup
time. It helps you to keep a pulse on what customer’s value and how they view
your products and services, so you can rest assured that your data is supported
by Microsoft security and compliance policies.
·
Understand
your customers to build better experiences.
·
Collect,
analyze, and track real-time feedback in an easy-to-use, scalable feedback
management solution.
·
Capture
feedback immediately across channels with personalized surveys to continuously
track customers’ perception of your services and products.
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