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Dynamics 365 Customer Insight

·     The updated Customer Insights now includes two distinct experiences your team can use to manage your customer data and then put that data into action.

·     Combine data with real-time journey orchestration and next-generation AI. Start with the customer data platform or journey orchestration and create personalized marketing experiences your way.

·     Understand your customers like never before and create truly personalized experiences.

·     Know your customers: Unify and enrich marketing, sales, and service data to form a clear picture of your customers—and foresee future opportunities in real time with AI.

·     Engage on their terms: Orchestrate customer journeys and deliver contextually relevant content to your customers in real time.

·     Boost your productivity: Streamline work with Copilot in Dynamics 365 Customer Insights and convert simple language prompts into new queries, insights, and content.

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