Dynamics
365 Customer Insight
·
The
updated Customer Insights now includes two distinct experiences your team can
use to manage your customer data and then put that data into action.
·
Combine
data with real-time journey orchestration and next-generation AI. Start with
the customer data platform or journey orchestration and create personalized
marketing experiences your way.
·
Understand
your customers like never before and create truly personalized experiences.
·
Know
your customers: Unify and enrich marketing, sales, and service data to form a
clear picture of your customers—and foresee future opportunities in real time
with AI.
·
Engage
on their terms: Orchestrate customer journeys and deliver contextually relevant
content to your customers in real time.
·
Boost
your productivity: Streamline work with Copilot in Dynamics 365 Customer
Insights and convert simple language prompts into new queries, insights, and
content.
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